DTS AI is fully equipped to service and support high end technology, scientific analyzers, electro-mechanical devices, automation products etc. for the industrial segment, delivered through highly skilled, trained and experienced service advisors and field technicians who cater to the routine & specific requirements of our clients.
We consistently deliver high-quality service to our customers.
At DTS, we provide professional service and support to our customers and clients
Basic and advanced training on operations, analytical and data software for your equipment
Periodic Maintenance Program plans
Genuine spare parts and wearing parts from OEM
Remote diagnostics and service assistance over phone
Calibration, validation of the instrument analysis and performance
Updates and upgrades for your instrument
Benefits of the Preventive Maintenance Program
Annual routine servicing along with validation of calibration
Efficiently operating Instrument/ Equipment prolongs equipment life and helps to curtail breakdowns
Trained and experienced service technicians - can identify, diagnose and predict issues to instruments before they start
Service Assistance available over phone and email
Reduced un-planned service charges – should the need arise to schedule a visit outside of your annual maintenance program
Stock of genuine spare parts and wearing parts in DTS office for minimizing downtime
Quick shipment and special offers - on parts and labor for additional work needed while equipment covered under annual maintenance plan
Priority for service requests; both regular and emergency situations